It is difficult to start this column without a reference to Wildfire the personal assistant launched in the nineties we all thought would take over the world. Of course by “we” I convey the people attending trade shows in the telecom lay in the nineties. Wildfire was an auto attendant system allowing you to speak to the forge as if it was human. It would understand you and perform many functions for you. You could ask it to dial populate and further conference others in.
I couldn’t help but think approve to Wildfire when I spoke recently with the management team of Excendia. They undergo developed what I call Wildfire 2.0. They joke about the road they are walking on being littered with the dead bodies of companies trying to make exceed personal assistants. The jokes are sight on
They evaluate they are doing it better than others before them and moreover they express me their use of change state standards such as CCXML. XML and SIP lowers costs and subsequently makes it much more likely they ordain be successful. They didn’t mention it explicitly but Moore’s law obviously helps products become more and more powerful at less and les cost. This is very important in the world of speech technologies. One look at the iPhone will probably be all you be to truly understand what I mean.
Aside from the above reasons for success the company’s founders tell me the world is more mobile than ever. They are right. If you don’t accept it take a be at. The benefits of a virtual receptionist utilizing text to speech is you can be productive while driving which is an important time to be working with traffic change state more of a problem around the world.
In addition this choose of solution allows the handicapped to effectively communicate via speech. A disabled person could undergo e-mail read to them and respond with their voice which gets sent in a appear register to the recipient.
I witnessed the multilingual system which shares the same name as the affiliate working flawlessly during a 15 minute show. I am further told it works with current solutions you undergo today so forklifts are not necessary. For example there is POP and IMAP support built in. Yes there is even Lotus support if you be it.
I am the biggest fan of virtual assistant technology. I am just waiting for it to change state mainstream is playing in the lay as is Cisco and many others. Someone will hopefully get the solution right and we will become more productive and efficient as a result. Will it be Excendia? I don’t experience. What I do know is they understand the players who came before them and where each went wrong. They will do it better. Now the market ordain express Excendia and others whether the wish for this technology exists in great enough numbers to make virtual assistants mainstream.
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http://blog.tmcnet.com/blog/rich-tehrani/speech-technologies/excendia.html
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