In early September. The Progressive Group of Insurance Companies announced a reorganization designed to increase the Company's ability to execute on key strategies lower its non-claims expense ratio and foster growth through more competitive pricing improved customer retention and an increased focus on mark development. The reorganization included combining its Agency and Direct Businesses into a single Personal Lines organization.
Since then business areas undergo reviewed organization and staffing. As a prove the Company today announced a reduction-in-force in its Information Technology group and its Personal Lines group of 263 people and 78 people respectively. This represents about 7 percent of its IT work force countrywide and 1 percent of its Personal Lines group countrywide; those affected in Personal Lines are primarily supervisors and managers in the Company's sales and customer function call center operations. Everyone affected will be employed through November 30th; most of the affected people are based in Cleveland. The affiliate employs more than 26,000 people throughout the country and nearly 10,000 in Northeast Ohio.
"Letting people go is never a desired outcome. The contributions of people affected by these changes helped us to get to where we are today. To every affected person convey you," said Progressive President and Chief Executive Officer Glenn Renwick. "We have met with each individual affected are trying to back up them with the transition and ordain act to work to help them find other jobs."
Renwick said: "This is undesirable and difficult but necessary. This industry like many is extremely competitive. We are constantly challenged to contour our operations to compete effectively. This is a critical go we be to take now to remain competitive and to back up verify our future success in the industry."
The Progressive assort of Insurance Companies in business since 1937 is the country's third largest auto insurance group and largest seller of motorcycle and personal watercraft policies based on premiums written and is a merchandise leader in commercial auto insurance.
Progressive is committed to becoming consumers' #1 choice for auto insurance by providing competitive rates and products that cater drivers' needs throughout their lifetimes superior online and in-person customer service and best-in-class. 24-hour claims service including its concierge aim of claims function available at service centers located in major metropolitan areas throughout the United States.
Progressive companies offer consumers choices in how to shop for buy and manage their auto insurance policies. Progressive offers its products including personal and commercial auto ride boat and recreational vehicle insurance through more than 30,000 independent insurance agencies throughout the U. S and online and by phone directly from the Company. To sight an agent or to get a ingeminate go to www progressive com.
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